Complete Store Maintenance was established in 1998 as a family owned and operated company. John Howlett, the Managing Director, has more than 30 years’ experience in the provision of customer/in-store trolley and general maintenance services.


The over-riding goal of Complete Store Maintenance is to secure permanence in the trolley maintenance industry through the provision of superior service and parts at exceptional value. We value highly our integrity as a company and strive to maintain a relationship with our clients based on trust.

Our business objectives are:

  1. To secure our business continuity through the provision of superior service and parts at exceptional value;
  2. To establish effective, lasting and mutually beneficial relationships with our clients; and
  3. To continue to grow our company at a rate that is within our means and reflects a corporate responsibility to our employees.


CSM has representation, and currently provides a preventative maintenance program to clients throughout metropolitan, regional and remote areas in all Australian states and territories. Our Head Office is located in Mudgeeraba, SE Queensland. Operational facilities are maintained in SE Queensland, New South Wales, Victoria, Western Australia and South Australia.

During the previous ten plus years of operation, our family run company has continued to expand to meet new opportunities and their inherent challenges. We have gained a lot of experience in this time and, from humble beginnings; have grown to be one of few companies able to provide a truly national trolley maintenance service.